TeleServices

BMW TeleServices are innovative BMW ConnectedDrive services that offer maximum comfort and let you focus on the important things in life. Through BMW TeleServices, your preferred BMW Service Partner receives detailed information from BMW regarding the condition of the vehicle, information which was previously available only through a workshop visit. This guarantees personalised service for your vehicle as well as a quick reaction in the event of a malfunction.

With the Automatic BMW Teleservice Call your BMW knows when a service is due. Through the Condition Based Service (CBS) sensors, the car identifies service requirements and automatically transmits all service-related data to BMW. Your preferred BMW Service Partner retrieves the data, is informed about the service need and vehicle status, and calls you to arrange a workshop appointment, if necessary.

With the Manual BMW Teleservice Call, you can conveniently get your BMW Service Centre to contact you, get customised advice or spontaneously schedule a service appointment. The vehicle sends all service-relevant data to BMW at the press of a button. Your BMW Service Partner receives the information, calls you back, answers your questions and possibly arranges an appointment. and possibly arrange an appointment.

In the event of a breakdown or technical malfunction, you can initiate the BMW Breakdown Call to get assistance, while the BMW Teleservice Update ensures that your mobile devices and media players are always well connected to your BMW. BMW Teleservice Battery Guard reliably keeps an eye on your battery day and night and informs you if the battery’s state of charge drops below a certain level.